Frequently Asked Questions
How can we help?
How do I create my account?
Registration process is very easy and will take a few moments to complete Simply click Sign up button and fill in all the required fields
What if I decide to cancel my relationship with you?
There is never any obligation to stay with our program. So in the unlikely event that you are not completely satisfied, you may terminate the relationship at any time by notifying us immediately.
How do I make a deposit?
To deposit funds in your trading account is quick and simple For your convenience you may choose one of the several available deposit methods To make a successful deposit please follow the steps below Login to your account Click on the DEPOSITS button in the DASHBOARD section Choose the deposit option And follow the steps to complete your transaction
How many times can i make a deposit?
Yes you can make as many deposit as you want on any of our investment plans except the starter plan where you can only invest 3 times after which you make a choice to continue investing with us or not
How long does my deposit take before it can reflect on my Solidsparkinvestment account dashboard?
Your deposit will be reflected immediately once it is confirmed on the blockchain network
What approach to asset allocation do you use?
Our strategy is based on a long-term disciplined approach to investing. After reviewing your Client Profile and completing the client interview process, we can develop a portfolio and asset allocation strategy to meet your individual needs and tolerance for risk. We use tactical asset allocation in our ongoing management of your portfolio.
How can I reactivate my membership?
Contact us through any of our support team, you will be guided through accordingly.
Is there a minimum withdrawal amount?
No. You can withdraw any remaining balance in your account that is not currently being used to secure open trades, however, please note, if the requested amount is lower than the processing fee, we won’t be able to proceed with the request.
How do I withdraw money from my account if I need it?
Your funds are held in segregated accounts, and you withdraw it as you would from any custodial or brokerage account.
How long does it take to process my withdrawal?
Once we receive your withdrawal request we process immediately and send to your wallet Address
Didn't find the answer?
You can reach us through this
support email
support@Solidsparkinvestment.com
company phone
+447950413926